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Term And Conditions

Welcome to Heritaste!
By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. General

  • Heritaste (“we,” “us,” “our”) is a provider of traditional snacks, including peanut pounded candy, sold online and through selected partners.

  • By placing an order, you confirm that you are at least 18 years old or have permission from a parent or guardian.

2. Product Information

  • We strive for accuracy in describing our products. However, colors, packaging, and presentation may vary slightly.

  • Allergen information (e.g., peanuts) is provided—please read carefully before purchase.

3. Pricing and Payment

  • All prices are listed in Malaysian Ringgit (MYR) and are subject to change without notice.

  • Payment must be made in full at checkout using our approved payment methods.

4. Orders and Shipping

  • Orders are processed upon payment confirmation.

  • Delivery times may vary depending on location and courier availability.

  • We are not responsible for delays outside our control (e.g., customs, courier issues).

5. Returns and Refunds

  • See our [Return and Refund Policy] for details.

  • We generally do not accept returns for perishable products except in cases of damage, spoilage, or incorrect items.

6. Use of Website

  • You agree not to misuse our website or interfere with its security or operation.

  • Content on this site (text, images, logos) is our property or used with permission and may not be copied without consent.

7. Limitation of Liability

  • Heritaste is not liable for any indirect or consequential damages arising from the use of our products or website.

  • Our maximum liability is limited to the amount paid for the product in question.

8. Changes to Terms

  • We may update these terms at any time. Changes will be posted on our website, and continued use of our services indicates acceptance of the new terms.

9. Governing Law

  • These terms are governed by the laws of Malaysia, without regard to its conflict-of-law principles.

10. Contact Us

For questions or concerns about these terms, please contact:

  • Email: tatlianenterprise@gmail.com

  • Phone/WhatsApp: +6011-3522 3828